Effective Date:  October 23rd, 2024

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Caring Hearts of Hope  (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please refrain from using our services.

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1. Information We Collect
Personal Information: When you interact with us through our website, sign up for services, make a donation, or participate in our programs, we may collect personal information such as your name, address, email address, phone number, and payment details.
Non-Personal Information: We may collect non-identifiable information such as IP addresses, browser types, and usage patterns through cookies and similar technologies to improve the user experience on our website.

2. How We Use Your Information
Service Provision: To provide our educational advisor services, donation processing, and other community support programs.
Communication: To communicate with you regarding our services, respond to inquiries, provide updates about our programs, and inform you of events or volunteer opportunities.
Improvement of Services: To analyze website usage and improve our services, ensuring a better experience for all users.
Legal Obligations: To comply with legal requirements, respond to lawful requests from public authorities, and protect our rights and the safety of our users.

3. Disclosure of Your Information
Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing donations, or providing services on our behalf. These third parties are bound by confidentiality agreements and are not allowed to use your information for any other purposes.
Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as a subpoena, or if we believe that such disclosure is necessary to protect our rights, investigate fraud, or ensure the safety of our users.
Consent: We may share your information with third parties if you have provided your explicit consent for such sharing.
 

4. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Users are responsible for maintaining the confidentiality of their login credentials and for any activities that occur under their account.

5. Your Rights and Choices
Access and Correction: You have the right to access, correct, or update your personal information at any time. You may do so by contacting us using the details provided below.
Opt-Out: You can opt out of receiving marketing or promotional communications from us by following the unsubscribe instructions in the emails you receive or by contacting us directly.
Data Deletion: You have the right to request the deletion of your personal information, subject to our legal obligations to retain certain records.

6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve user experience, analyze usage, and track navigation patterns. You can control cookies through your browser settings; however, disabling cookies may affect the functionality of our website.

7. Third-Party Links
Our website may contain links to third-party websites for your convenience. We do not endorse or control these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of any significant changes by posting a notice on our website or contacting you directly. Your continued use of our website after such changes constitutes acceptance of the updated policy.

Legal Disclaimer
 

No Guarantee of Security: While we strive to protect your information, we cannot guarantee the absolute security of any information you transmit to us. By using our services, you acknowledge that you do so at your own risk.
No Liability for Third-Party Actions: Caring Hearts of Hope is not responsible for the actions of third parties or for any direct or indirect damages arising from the use of our website or services.
Information Accuracy: The content provided on our website is for informational purposes only. We make no representations or warranties regarding the accuracy, reliability, or completeness of any information on our website.

 

Contact Us
If you have any questions about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal information, please contact us at:

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Caring Hearts of Hope

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